If you haven't purchased the Technician version of the software, the latter feature is grayed out. Once installed, Seagate exhibits three central features: you can test a drive (Test a Device), scan a volume or device for lost files (Recover Lost Files), or securely erase a folder or volume (Erase Data). ![]() The silver lining was that I got to test Seagate's technical support agents, who proved themselves both knowledgeable and prompt. The Recovery Suite must connect with Seagate servers to authorize the software, which made installation the most complicated part of using the software: I spent several days waiting for my software to successfully connect to the STX Server before I could proceed with testing. There is, however, a possibility that utilities can retrieve recently deleted files. By clearing sectors that are no longer in use, TRIM extends the lifespan of a SSD, but it also greatly reduces the efficacy of data recovery utilities. The issue is a command called TRIM (Opens in a new window), which zeroes out the parts of the drive where deleted files are stored. HDD feature for the differences between the two storage mediums). I opted to test both an SSD and HDD because of the challenges solid-state drives present for data recovery software (check out our SSD vs. (Opens in a new window) Read Our Stellar Phoenix Mac Data Recovery (for Mac) Review And, similar to its peers, Seagate lets you preview results before they purchase the utility. That said, many people might not need 24 recoveries: after all, deleting important files isn't a regular occurrence (hopefully). This makes Stellar Phoenix's single transferable license look generous. ![]() To put that tally in context, I used one-third of my license restoring eight files. When you purchase the Seagate Premium File Recovery Suite, you get one installation of the software useful for either 24 file restorations or one year's use, whichever comes first. While it's not as feature-rich as some competitors, Seagate Premium File Recovery Suite provides a simple, fast, and capable utility backed by one of the largest names in data recovery. It's a sensible approach, especially considering that you can draw upon the company's prodigious resources, including an in-house data recovery lab, data recovery service plans, and a Technician version of the software. The Recovery Suite is designed to test physical hard drives and to recover lost files. Of the utilities I've tested, Seagate offers one of the most straightforward approaches to data recovery, perhaps because it isn't trying to do too much. The $99 Seagate Premium File Recovery Suite is a data recovery utility designed for general consumers, but equipped for enterprise clients.
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